What is agile app development?
Agile software development comprises a philosophy and methodologies based on tight feedback cycles, as well as continuous improvement and continuous delivery.
More sequential methodologies require teams to fully develop and deploy software before going back and troubleshooting. In contrast, agile is an iterative process in which teams deliver work in small—but consumable—increments.
In agile, everything is evaluated continuously and piecemeal. It’s easier for teams to quickly respond to change while at the same time minimizing critical errors. This makes it perfect for Salesforce administrators and operations teams.
Salesforce admins are rarely trained in software development. Nevertheless, they’re tasked with managing app development efforts for the CRM as though they were. They need to have specific structures, guard rails, and release policies in place. This is where agile comes in.
When applied to Salesforce, agile can break down operational silos. It facilitates better communication and collaboration between teams, eliminating many of the most costly issues. As a result, your app development brings greater value to your organization—faster. Learn more about agile development.
Why do you need agile app development in Salesforce?
For many companies, Salesforce is the single source of truth for managing sales pipeline, existing and churned customer accounts, and all other revenue-based operations.
But like most out-of-the-box software, Salesforce needs to be right-sized to the specific needs of each business and team that uses it. It requires ongoing—and sometimes expensive—customizations, as well as the development of additional features.
In many cases, IT initially manages the initial support of Salesforce, as well as general support.
After that, Salesforce admins must step up to the plate to deliver reliable, high-quality new features and functionality in a timely manner. Learn more about agile in Salesforce.