Efficiency and reliability: How Expel transformed their Salesforce deployment process

The Challenge

Expel sought a solution to address the following key challenges:‍

• Configuration Drift: Differences between the sandbox and production environments resulted in inaccuracies during testing.‍
• Manual Processes: Dependence on Salesforce change sets limited visibility into deployments and increases rework risk.‍
• Testing and Deployment Risks: Inconsistent test coverage caused delays and led to unpredictable timelines.‍
• Scalability for Large Projects: Upcoming Salesforce CPQ projects necessitated efficiently handling complex deployments.

These challenges hindered deployment timelines, caused unexpected errors, and created inefficiencies that impacted user trust.‍

“With Prodly, our team can collaborate more effectively and efficiently, helping us to continue to grow and innovate without compromising on customer trust.” says Alexander Daniels, Sr Technical Business Systems Analyst

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The Solution

Expel selected Prodly to mature its CI/CD processes, enhance deployment visibility, and ensure system reliability. Prodly’s features—including data versioning, rollbacks, and configuration drift detection—aligned perfectly with Expel’s requirements.

The implementation of Prodly was seamless:

• Proof of Concept (POC): 2–3 weeks, the Expel team worked with Prodly’s customer success team to understand core functionalities such as comparisons, deployments, and rollbacks.
• Quick Onboarding: Following the successful POC, Expel transitioned quickly, with minimal disruption to its processes.
• Support: The Prodly team provided dedicated support and tailored guidance, ensuring Expel’s confidence in using the tool.

"Fully utilize the tool’s features and read the documentation. Prodly offers great visibility and support, but understanding your specific needs will maximize its value." added Daniels

Unexpected Gains

One of the surprising benefits was Prodly’s ability to reveal and resolve hidden issues in metadata, such as outdated managed packages. This visibility helped Expel clean up its Salesforce environment and streamline processes further.

Looking Ahead

Expel plans to expand its use of Prodly by integrating automation into its deployment processes. The team is optimistic about leveraging additional features to further enhance efficiency and scalability.

Conclusion

Prodly has transformed Expel’s deployment processes by saving time, reducing risks, and improving reliability. With enhanced visibility and efficient rollbacks, it has laid a solid foundation for scalability in the company’s Salesforce ecosystem.

“With Prodly, our team can collaborate more effectively and efficiently, helping us to continue to grow and innovate without compromising on customer trust.” says Daniels

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