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All Prodly subscriptions include a Standard Support plan that provides easy access to technical support, including:

  • Global technical support via web or email
  • Access to self-service tools in the Prodly Success Community
  • Access to self-paced training in Prodly's myTrailhead
  • Customer onboarding

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Response time: 4 business hour for S1 issues

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Response time: 2 hours for S1 issues

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Response time: 1 hour for S1 issues

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